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Tech Solutions [$%^&* $^%$}"^%#] Web Design/Development [$%&@) &*$#*^#] IT Support [%#{}")&*(&^%#%*]

Services

About me

My name is Josie Romero and I am a self professed geek  and mom to 3 amazing kids! I’ve always had a natural affinity for tech and computers.  I was 16 years old when I started using my mom’s PC she brought home and taught myself how to use MS-DOS.  

 

My mission is to make technology easy to understand and use to help everyone, no matter what they’re skill level is and not make anyone feel dumb while I’m at it!

WEB DEVELOPMENT & DESIGN

WEB DEVELOPMENT & DESIGN

Does your website reflect your business accurately? Was your website built in 2006? Is your website optimized for your business? Are you tracking your unique website visitors so that you know WHAT is working and what isn't?
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Visual Identity | Brand Design

Visual Identity | Brand Design

Do your website and social media listings have the same consistent logo that your customers can easily recognize? Does your logo effectively communicate who you are and what you offer?
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STRATEGIC PLANNING

Short term & long term strategies using the best and up-to-date technology available that isn't overcomplicated to create effective yet efficient solutions so you can focus on what you do and not on what you're not doing.

STRATEGIC PLANNING

Overwhelmed by your lack of tech knowledge? Know that you r business could be doing so much better if only you could use technology effectively? Do you find yourself engaged in redundant or mundane daily tasks instead of focusing on your what you're actually good at??
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Training

Constantly working on delivery online content that helps the non-technical professional understand technology so they are fully taking advantage of all it has to offer.
Offering free or scale tech support services and free laptop loaners to the Washington D.C, Northern Virginia & Maryland families.

Training

Do tech support agents make you feel stupid? Do you have XERO idea what your teen is actually doing on their device and have no idea how to monitor their activities? Do you ever feel you understand most of the day to day tech stuff but you are just missing some of the pieces?
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IT Support | Tech Solutions & Troubleshooting

Superior tech support for individuals and businesses both on-site and remotely. Including migrating your team and company files to the cloud using Microsoft 365, Updating & securing your systems; troubleshooting all platforms and devices including Apple operating systems like iPhone, iPad, Mac desktops and all Windows and Android systems.

IT Support | Tech Solutions & Troubleshooting

Do you always just "ignore" those pesky errors that pop up a the worst times on your PC or phone, knowing that it may come bite you in the butt later? Do you work on a file then send it to your co-worker who then makes edits and emails it back and you have so many versions of that file floating around that its confusing? Do former employees still have access to your valuable company files and even their company email? Do you spend like $600 a year for Godaddy products and services but have like no idea what they are and if you actually even need them (I'm betting you don't really need them all!)?
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Microsoft 365 Cloud Migrations

Microsoft 365 Cloud Migrations

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bussiness

Bring Innovation to Your Company

Let’s start the journey towards success and enhance revenue for your business. Take your company to the next level.

To say our interoffice computer setup was outdated and inconsistent would be an understatement. Every station was piecemealed (and OLD) and we were all working on different versions of software, with odd quirks and bugs constantly needing to be handled, which just became part of our everyday. The bugs got to the point that we were forced to make changes. In came Josie who had the knowledge of exactly how to set us up from spec’ing the exact right hardware, which varied for each position based on what programs were being run, and getting us migrated over to cloud based Microsoft 365 platform. She did all the work of setting up our new computer stations, transferring all of our data to our new computers, got us trained as necessary and got us up and running. All this with VERY minimal interruption to our production. She really made it happen and it’s like night and day! Highly recommended!

Jennifer G. Office Manager, Select Kitchen & Bath

Josie is AMAZING!!! She is the ULTIMATE TECH PRO you can't live without!! She is fast, efficient, insightful, and takes the time to understand the problem, educate, and resolve any problem without hesitation. She is always so helpful and goes above and beyond to find a solution. I met her on the Nextdoor app and she promptly provided options to resolve tech issues both on my laptop and my smartphone all in layman's terms which I so appreciated. She is my tech angel and she was able to provide her services gratis during a time when I needed them the most. Her superpower is tech solutions and resolutions with a huge heart!

Sherry Thaddeus Local Neighbor

I always struggle with technology. Although I’ve learned a lot on the job and from friends, I have not been able to learn or accomplish the tasks that would bring me organization, peace of mind, or joy. I have taken computer classes which offer good overall information, but it's the one-on-one learning that has been the most helpful to me. I have been very happy with Josie’s help regarding my projects, questions, and concerns. Josie has helped me understand computer language and programs, she has helped me organize my information, and she has provided “How To videos” of our sessions for me to refer to later on. In addition, Josie helped me choose a printer that would suit my needs and she has helped me with my phone, record player, and speakers! Josie is a patient and kind teacher. She is knowledgeable and creative with ideas on how to accomplish tasks in various ways. I appreciate that Josie is encouraging and reassuring, especially when I am frustrated or overwhelmed. I am happy to provide a reference for her, and feel confident that Josie’s success will continue to grow in the world of technology.

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Karen Butler

“Josie got our whole company operating on the cloud, including our email and documents as well as both Mac & Windows platforms. Everyone is now so much more efficient, using the same email platform and able to find and access documents quickly. The whole process was seamless and Josie was a pleasure to work with!”

Tina Pace Office Administrator, Techno Empire

“Our small business needed a website and we had no idea how to turn our idea into a simple, clean one page site. We contacted Josie and she was very knowledgeable and understanding of what our needs and wants were. She validated our hard work we had already invested into building our site and made our dream a reality. We had already built a site that was a confusing jumble on Wix and she was able to turn that into a beautiful working site both on computer and mobile that was clean and easy to use within a few short days. She has walked us through the confusing steps and continues to be supportive and helpful in an above and beyond abundance of what we had expected. We highly recommend her to anyone!”

Fiona McNally Co-owner, Iron Horse Mercantile

“Josie took over all of my Hair Studio’s marketing and promotion in 2016. She rebranded our name/logo and designed a website that captured new emails and she integrated Vagaro, which is a an online booking service. I can honestly say that I have seen a tremendous amount of new clients as a result of my local search rankings improving tremendously. Josie knows what she’s doing! She’s extremely smart and she’s always on top of the ever changing digital marketing world.”

Silvia Santana Owner, Bliss Hair Studio

“Josie has a vast array of life experience, making her an ideal match to work with. Josie is gifted, personable, patient and easygoing. She knows just what you need for your personality to get your job done without losing your mind! I love working with her! No problem is unsolvable; she will find an answer if she doesn’t already know. You will be pleased with your outcomes if you hire Josie!”

Kenene Schmidt RN, BSN The Organic RN

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